Dimensions win Behaviours Award at Heathrow Supplier Awards

Posted on 24 November, 2023

Dimensions win Behaviours Award at Heathrow Supplier Awards

We're incredibly proud to share that Dimensions won the Behaviours Award at Heathrow's Supplier Awards. We're delighted that Dimensions has been recognised for the hard work and wonderful partnership with Heathrow.

Join us in congratulating the entire team at Dimensions, and read on to learn more about the award.

As winners of the Behaviour Award Dimensions has shown how our behaviours have delivered positive passenger and business to business experience exemplified by Heathrow's service signatures. Showcasing the choices we have made to be more sustainable and demonstrate exemplar behaviour.

Dimensions are proud to have been supporting Heathrow with their uniform provision since 2018. During 2022 and 2023, Dimensions have worked very closely with the Colleague and Welfare team and the wider Sustainability and Procurement teams and collaborated with unions. These collaborations have made great strides and transformations to the uniform offering, whilst adapting to the ever-changing landscape of the Heathrow family and the aviation industry, and its unique demands.

In a dynamic environment where efficiency, reliability, and seamless operations are paramount to Heathrow, Dimensions has risen to the challenge. With a new Account Management team at the helm of the Heathrow account, Dimensions has been on a journey of continuous improvement, refining its approach to cater to the diverse and multifaceted requirements of the Heathrow family.

Over the last 3 years in particular, Dimensions have focussed on understanding the ever-evolving needs of the Heathrow staff and their distinct roles within the bustling airport environment and made a strategic decision to reduce the range of uniform products. This shift has enabled the team to concentrate on delivering an unparalleled level of quality, comfort, and functionality to the Heathrow airport workforce, enhancing their overall working experience.

Learning about the Heathrow family and understanding the specific needs of the airport's dedicated staff, we've committed to tailor-made solutions that ensure comfort, functionality, and professionalism in every uniform.

Winning this award is a big thank-you to the Heathrow team, collaborating across all Dimensions business areas - from IT and ESG to Marketing, Logistics, Procurement, Finance, Buying, and the external supply chain. It's a true demonstration of being a deserving "Supplier of the Year."

“The significance of this award lies in the dedicated efforts contributed by our team, coupled with the synergistic collaboration with the team at Heathrow, resulting in a triumphant partnership! I am profoundly proud in the exemplary performance from the entire Dimensions' team.” - Karen Davison, Commercial Director

“It's been amazing to be a part of this team, making a positive impact on both our customers and their employees with our unique strengths. Working with Heathrow has been a joy, and I'm eagerly looking forward to seeing the fruits of our hard work over the past six months.” - Donna Bremner, Account Manager