Information Technology

The Dimensions operation runs on modern, integrated, secure IT systems. Security, data integrity, confidentiality and availability are key to the quality of the services provided and the organisation is accredited to ISO 27001 Information Security Standard and PCI-DSS standards. There is also a Business Continuity Plan which is regularly reviewed and refreshed when required.

A comprehensive web ordering system has been developed and successfully implemented for a number of major clients.Our online ordering system, Detail, provides a platform to seamlessly integrate with clients and allows wearers to view photographs of their garment range and enables authorised staff to place orders over the internet.

This online ordering tool, which has the flexibility to be tailored to meet client specific requirements, includes a user-friendly electronic catalogue, secure access, allocation control at point of entry, budgetary and authorisation controls, including order acknowledgement via email. A credit card payment facility is available if central invoicing is not a requirement.

Allocation controls allow Dimensions to manage clients’ spend, by restricting the number of items issued to individuals. This is worked out according to job function and hours worked. The sophistication of the system ensures that these controls are effective, even with the complexity of the choices offered within a ‘wardrobe’ range. The client database contains full details of the items issued to each individual wearer, within each client location.