Logistics & Quality Control

The Dimensions Logistics Centre is situated in Long Eaton, Derbyshire, just four miles away from the Head Office in Castle Donington. Seven sites representing over 630,000 sq.ft in size, have facilities for hanging and flat-packing garments.

The centre is responsible for receiving and booking in all stock and routinely dispatches over 400,000 garments per week. Actual dispatches per day are monitored against clients requirements and consistently achieve service levels in excess of 98% in accordance with this. The centre is currently holding approximately 6 million garments.

Dimensions has teamed up with some of the world’s leading logistics partners, to provide fast and reliable deliveries, within the UK and around the world. Many clients have overseas locations and Dimensions currently distributes to over 100 countries; global logistics partners include: British Airways, G4S, TNT and UPS.

Individual barcodes are attached to each garment supplied by Dimensions. Data is held against each barcode, which allows the supply of very detailed information to clients. In the event of a query, a complete garment history can be provided; including where the garment was manufactured, to whom a garment was issued, when it was sent out and to what location it was sent. In the event that a garment is returned without paperwork, the garment can be traced and a credit raised to the correct location.