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Sales Order Processing Adminisrator

Posted: January 2021

Hours: 37.5

Location: Thornbury

Salary: Competitive salary

Closing Date: 27th January 2021

Job Description:

As we continue to see a continued increase in our flow of orders from both new and existing customers as well as internal promotions, we have another opportunity to welcome Sales Order Processing Administrators to our team on a permanent basis to start as quickly as possible.

Alexandra has been designing and manufacturing garments since 1854 are now the leading provider of modern protective workwear and suiting for just about every sector and business in the UK.

Alexandra has remained true to our core principles - quality, good design and reliable service. The award of The Royal Warrant is testament to our continued commitment to workwear development, at the very highest level.

At Alexandra, we place the customer at the heart of everything we do and look for passion and enthusiasm be a brand ambassador for our business.

As a dynamic, ambitious business we have every function that you’d expect within our offices based across the UK, so if you’re looking to develop your career in a fast-moving company and to contribute to the success of our business, read on.

A Tailor-Made Opportunity

We are looking for a Sales Processing Administrator on a permanent contract to join our Customer Services team based at our Thornbury office.

This is a key role for our customers as you will be responsible for ensuring that all orders are keyed quickly and accurately in a timely manner.

You will make contact with customers to resolve order queries so you will need a polite, professional and confident telephone manner.

You will be using Ebos and Ethos to processes orders and full training can be given on these systems.

We work 9am -5.30pm with a 1 hour lunch break.

Ideal Fit

· This is a busy and fast paced role which would suit someone who has previous sales order processing or data entry experience.

· You must be able to start immediately or on a very short notice period.

· We are based in Thornbury and although we are accessible by public transport, it is much easier to reach us if you drive.

How we measure up?

As part of our continuing drive to put the customer at the heart of everything we do and to build a better working environment for our teams, within our modern, open plan offices, we have created collaborative working spaces and informal meeting zones.

With a continually evolving Corporate Responsibility policy and links to local and national charities, we take a positive approach to supporting those around us through a programme of events organised by our very active social committee.

Your introduction to Alexandra starts with a role-specific induction programme following continual support from our in-house learning and development function so that you can make full use of our training courses, L&D library and interactive e-learning platform.

Benefits to Suit You

As part of our team, we hope you will discover that the pursuit of excellence is a rewarding aspect of your career at Alexandra. We recognise your individual contribution and offer you the following benefits:

  • A competitive salary
  • 25 days annual holiday entitlement that increases with length of service
  • Salary sacrifice pension scheme
  • Employee assistance programme
  • Healthcare scheme options
  • Life assurance
  • Long service award scheme
  • Individual subscription to a relevant professional organisations
  • Cycle to work scheme
  • Onsite free car parking
  • Onsite breakout space with free tea and coffee and small kitchen areas.