Key Account Manager

Posted: April 2022

Hours: 37.5

Location: Thornbury

Salary: Competitive Salary

Closing Date: 13th May 2022

Job Description:

Key Duties and Responsibilities

•Accountable for delivering the sales & margin targets for your defined accounts / area, while also applying a wider business perspective to support delivery of both the business strategy and sales team objectives

•Prospect for potential new customers and maintain regular contact with existing customers, in line with the business’s agreed contact strategy, to identify potential needs and stimulate new sales.

•Work with the Sales Manager to optimise call and journey plans to maximise selling time

•Develop and deliver account plans with clear aims, objectives and defined milestonesto the defined company standards 

•Develop and maintain strong internal and external stakeholder relationships.

•Manage customer expectations and in turn work collaboratively with Internal stakeholders to manage risks and uncertainties delivering to plan

•Work effectively on leads passed through the business whilst also having a clear plan to also acquire leads through targeted self-generation

•Initiate and drive Bespoke Product lifecycles, securing customer underwrites unless otherwise agreed

•Identify opportunities to build the Alexandra Brand profile either within their business or in the Market Place they compete

•Proactively deepen customer and market knowledge to inform account and business planning and priorities

•Create and deliver strong commercial proposals using PowerPoint, Excel and Word

•Complete strong preparation and planning for account engagement, securing support and alignment internally

•Adhere to the Company standards, SOX controls and maintaining the high levels of trust and expertise that reinforce our reputation

•Take commercial accountability for key non-financial measures including forecasting accuracy, debt, product and pricing accuracy

•Bring the customer closer to our Company, creating broader deeper relationships