Behind the Seams
with Polly
Senior Account Manager
Corporate clothing has been part of Polly's world from day one. Throughout her career, she's built strong customer relationships, delivered successful uniform programmes and become a trusted partner to some of the UK's best-known brands.
Known for her organisation, creativity and people-first approach, Polly loves bringing customers and products together. Whether she's launching a new range or meeting customers on the road, she thrives on building connections and making a difference.
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joined Dimensions
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styles curated
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wearers managed
Helping deliver the most successful customer roadshows to date, combining creativity, customer engagement and plenty of time on the road meeting partners face-to-face
Hearing her customer describe us as a trusted partner who shares their values is proof that strong relationships matter just as much as great results
Supporting and mentoring colleagues as they grow in confidence, develop new skills and progress in their careers
Watching her daughter thrive in her creative passions, from poetry and music to success at the Eisteddfod, while making time for family adventures together
Taking on the challenge of canyoning down waterfalls in Costa Rica was one of many unforgettable experiences in her favourite travel destination
A three-week trip of a lifetime across Singapore, Bali and Australia, including swimming with manta rays, spotting a blacktip reef shark and exploring the Great Barrier Reef
A colour-coded spreadsheet or two, because organisation is non-negotiable
Customer-branded merchandise collected over the years from memorable projects and partnerships
A well-stocked snack drawer that rarely stays full for long
An emergency chocolate supply, ready for busy days and big deadlines
A trusty mug of redbush tea before midday, swiftly replaced by builder's tea after lunch
Family photos that keep her smiling and remind her what matters most
Turning a vision into a collection
With just two months between the initial brief and launch, Polly led the development of a completely new range. Working within a clear monochrome style direction, she sourced and curated more than 200 garments to create a wardrobe that balanced choice, practicality and brand consistency.
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Preparing for launch
The project involved much more than selecting products. Every style was set up on internal systems, photographed and added to brochures, websites and allocation platforms. Supporting marketing materials and customer communications were also created to ensure a smooth transition to the new range.
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Taking the range on the road
Since launching customer roadshows, engagement has reached a new level. Visiting stores face-to-face has increased awareness, boosted sales and provided valuable opportunities to gather feedback. The result is a stronger customer experience, a more relevant product range and record sales performance
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What Polly's colleagues really think...
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"Dedicated
Customer-centric
Professional"Judy
Customer Marketing Manager -
"Empathetic
Conscientious
Rational"Donna
Account Manager -
"Meticulous
Professional
Reputable"Karen
Commercial Director -
"Friendly
Consciencious
Reliable"Ken
Head of Production & Sourcing -
"Organised
Tenacious
Detailed"Ian
Commercial Director -
"Kind
Encouraging
Thoughtful"Katie
Account Assistant -
"Professional
Engaging
Determined"Barbara
Design & Product Development Director -
"Proactive
Organised
Approachable"Imran
Key Account Manager -
"Assertive
Approachable
Professional"Ann
Strategic Account Manager -
"Determined
Supportive
Polished"Ash
Senior Account Manager -
"Organised
Passionate
Friendly"Mark
Demand Forecasting Analyst