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Behind the Seams
with Donna

Donna

Account Manager

Donna has spent her entire career in the uniform industry, building an experience helping customers create uniform solutions that work for their people. Since joining Dimensions in 2019, she has specialised in the transport sector, leading successful rollouts and building strong customer partnerships.

Passionate about simplifying challenges and finding the right solution, Donna is always focused on delivering the best experience for customers and wearers alike.

 
At a
glance
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joined Dimensions

Dispatch

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new range rollouts whilst at Dimensions

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wearers managed

Get to know
Donna

We sat down for a chat about Donna's role, what motivates her, and a few fun facts along the way.

Proud moments that matter
most
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Winning Heathrow's Supplier Behaviours Award in 2023, recognised Donna and the team's commitment to sustainability and doing the right thing

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Donna was named Sales Person of the Year 2025, a proud reflection of both commercial success and a collaborative, team-first approach

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Donna Builds long-term customer relationships and creates rollout experiences that go beyond expectations, delivering value at every stage of the journey

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Customer engagement sessions that see uniform programmes in action, including behind-the-scenes operational environments that most people never get to experience

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Witnessing King Charles III and Queen Camilla walk past during a customer kitting-out event, an unexpected highlight of the working day

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Bringing together expertise from across the wider Mi Hub Group, connecting customers with specialist PPE, footwear and product knowledge to deliver the best possible solution

Recognised for
results
Sales Person of the Year Award

Being named Sales Person of the Year was a proud moment for Donna and recognition of the relationships, teamwork and commitment she brings to her role every day. The award celebrates more than commercial success, recognising those who go above and beyond for customers, support their colleagues and make a positive impact across the business. 

For Donna, it reflects a passion for building long-term partnerships, finding the right solutions and always putting the customer experience first.

Heathrow Supplier Behaviours Award

A key part of Donna's award-winning work was taking the time to truly understand the people behind the uniforms. By listening to Heathrow colleagues and learning about the different roles across the airport, she helped shape a more focused uniform range that prioritised quality, comfort and functionality.

Working closely with the Heathrow team, Donna championed a people-first approach, ensuring every decision was guided by the needs of the wearer. The result was a tailored uniform solution designed to support colleagues in their day-to-day roles while delivering a professional and consistent look across the airport.

It's was amazing to be a part of this team, making a positive impact on both our customers and their employees with our unique strengths. Working with Heathrow has been a joy, and I'm eagerly looking forward to seeing the fruits of our hard work over the past six months.” 

 

What's on Donna's
desk?
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A penguin-themed clock, because Donna has a soft spot for her favourite birds

Notebook

A trusty pen pot and plenty of notebooks for capturing ideas, plans and customer notes

papers

Chargers, paperwork and organised chaos, somehow she always knows exactly where everything is

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A Star Wars snow globe that adds a little fun and personality to her workspace

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A Burnley FC mug that's never too far away when it's time for a well-earned tea or coffee break

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A Momentum Windsor Suite mint tin, a small reminder of the customer relationships and memorable project

A lifetime
uniform

A career built in uniform

Since entering the uniform industry in 1998, Donna has built experience across a wide range of roles, including People Management, Field Sales, Account Management and Commercial Leadership. This breadth of experience gives her a well-rounded understanding of both customers and the challenges they face.

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Simplifying complex programmes

Donna is passionate about helping customers streamline their uniform programmes. By identifying commonalities across a business and reducing unnecessary complexity, she helps improve product control, strengthen supply chains, deliver better value and create a simpler experience for everyone involved.

Bringing brands to life

Since joining Dimensions, Donna has specialised in the transport sector, leading major uniform rollouts and transformation projects. From refreshing brand identities to introducing new evolutionary concepts, she enjoys helping customers create uniform solutions that reflect who they are and support the people who wear them every day.

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In three
words

What Donna's colleagues really think...

  • "Attentive
    Results driven
    Vibrant"
    Karen
    Commercial Driven
  • "Supportive
    Driven
    Dedicated"
    Sophie
    Account Assistant
  • "Passionate
    Dedicated
    Inspirational"
    Katie
    Account Assistant
  • "Genuine
    Empowering
    Honest"
    Theresa
    Senior Account Manager
  • "Resilient
    Enthusiastic
    Affable"
    Emma
    Activity Planning Manager
  • "Reliable
    Supportive
    Resourceful"
    Richard
    Head of Procurement
  • "Energetic
    Enthusiastic
    Committed"
    Lisa
    Head of Product Development
  • "Proactive
    Dedicated
    Collaborative"
    Emma
    Senior Colleague Welfare and Logistics Manager